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Cyberattack on PowerSchool Exposes Millions of Student and Educator Records

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Posted: 13th January 2025 by
Izabel Modano
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Cyberattack on PowerSchool Exposes Millions of Student and Educator Records.

Cybercriminals have targeted a wide range of industries, including healthcare, insurance, automotive, and education, with attacks causing significant disruptions. In a recent alarming incident, educational technology giant PowerSchool was the victim of a cyberattack that compromised millions of records belonging to students and educators.

While the exact number of affected individuals is still being determined, the breach is concerning given PowerSchool’s massive reach. The company serves over 18,000 clients globally, managing grading, attendance, and personal data for more than 60 million K-12 students and educators across the United States and Canada.

PowerSchool made the breach public on January 7, after discovering it on December 28. The company confirmed that the cybercriminals accessed data from the PowerSchool SIS platform through its PowerSource support portal. Using stolen credentials, attackers employed an “export data manager” tool to extract sensitive student and teacher information.

In its official statement, PowerSchool emphasized that this was not a ransomware attack, nor was it caused by software vulnerabilities. "This was a direct network intrusion," the company clarified. PowerSchool has engaged a third-party cybersecurity firm to investigate the breach and determine the scope of the data compromise.

The breach mainly involved contact information, such as names and addresses, though in some districts, sensitive data like Social Security numbers, medical records, and academic grades were exposed. PowerSchool assured customers, "We do not anticipate the data being shared or made public, and we believe it has been deleted without any further replication or dissemination."

"We have also deactivated the compromised credential and restricted all access to the affected portal. Lastly, we have conducted a full password reset and further tightened password and access control for all PowerSource customer support portal accounts."

PowerSchool has already deactivated the compromised credentials and reset passwords for all affected accounts. Affected adults will be offered free credit monitoring, while minors will receive identity protection services.

This breach highlights the increasing vulnerability of sectors like education, where cyberattacks are escalating, and underscores the need for robust cybersecurity measures to protect sensitive personal information.

The recent cyberattack on PowerSchool underscores the increasing vulnerability of educational technology platforms to cybercrime. With over 60 million students and educators relying on its services globally, PowerSchool’s breach has raised significant concerns about data security within the education sector. Cybercriminals gained unauthorized access to the PowerSource support portal, extracting sensitive personal and academic information through stolen credentials.

Although PowerSchool has assured its customers that the stolen data has not been made public, the breach has affected numerous school districts, particularly those with access to sensitive information like Social Security numbers and medical records. The company acted quickly by involving a third-party cybersecurity firm, deactivating compromised credentials, and resetting passwords to prevent further exploitation of the vulnerability.

 

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