Hi, my shoe has a tear. Can I get a new pair?
You bought that almost two years ago. There's nothing we can do since it's been over 60 days.
She has no idea. Watch this.
I'm not talking about the 60 day return policy. I've actually read your terms, and I know that as long as it's been less than two years since the manufacture date found here, it's covered under the warranty.
And Nike will either give me a brand new pair or a gift card for the same value.
Ugh, fine. We don't carry that one anymore, so here's your 100 gift card.
Who taught you this? Erica did. She's a lawyer and reads the fine prints, but I don't have to. That's why I follow her. erikakullberg Money Lawyer Erika.
Here's what Nike says according to their website:
"We stand behind our shoes and gear because we want you to stay in the game—or get back to it quickly. In most cases, if your Nike shoes or gear develop a material or workmanship flaw within two years of the manufacture date on your item’s tag, we can help. Find your purchase type below to see your options.
Some Nike products have a specific written guarantees and/or warranties. In that instance, details and return information will be included on the label, hang tag, or warranty card that was included with the item."