e) Even though mediation can be a long and frustrating process, mediation would be the best way for parties to resolve their case whilst saving costs in litigating; and f) The client should be persuasive about the substance of their dispute and attempt to build a deal. What is your advice for anyone looking to pursue a career in mediation? Mediation has numerous areas of specialisation and there is no one right way to mediate. Learn from every theory of mediation. If you have an interest in alternative dispute resolution and a passion for negotiating conflicts, you might find working as a mediator rewarding. Skilled mediators are masters of communication. They know how to ‘read’ people, defuse tension, manage their own emotions and facilitate open discussions. THOUGHT LEADER 87 About Nishantel Kaur Nishantel Kaur has been a legal assistant of Presgrave & Matthews since 3 August 2009, specialising in civil litigation. She was admitted as an advocate and solicitor of the High Court of Malaya on 31 July 2009 and possesses a Bachelor of Laws degree from the University of Northumbria in Newcastle upon Tyne. She has also completed a postgraduate course known as the Certificate of Legal Practice from the Legal Profession Qualifying Board, Malaysia. In 2019, Nishantel completed the Professional Diploma in International Arbitration programme and was accredited as an Affiliate Member by The Malaysian Institute of Arbitrators (MIArb). In 2022, she was accredited as an Associate by the Chartered Institute of Arbitrators (CIArb). As of August 2022, she also holds a Master of Laws (Applied Law), majoring in ASEAN+6 Legal Practice and Malaysian Legal Practice from The College of Law, Sydney, Australia. About Presgrave & Matthews Presgrave & Matthews was established in Malaysia in 1898 and stands today as one of the oldest legal firms in the Straits Settlements. In addition to its historic legal library, the firm boasts 25 fully qualified advocates and solicitors qualified to practice law in West Malaysia. Contact Nishantel Kaur Balvinder Singh Senior Legal Assistant Presgrave & Matthews 1st Floor, No. 2 Beach Street, 10300 Penang, Malaysia Tel: +44 60174 142635 E: nkr@presmat.com | nishantel@hotmail.com www.presgravematthews.com Mediation has numerous areas of specialisation and there is no one right way to mediate.
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