And the word simplification is one of the most frequently used at all levels. But Nobody can do miracles. EU has exaggerated, not helped. How do I help my clients? With my experience (which, it is important to note, is not, generally, always synonymous with competence), with my seriousness, with my honesty. And with the undeniable ability to know who to talk with when there is an institutional problem. I have done this with excellent results, even for real giants in the world of insurance. I like to work in the shadows. I do not rely on brands, but on my brain and in that of my collaborators. Can you explain the regulatory requirements for distance selling of insurance products in Italy and the EU, and how these regulations impact both insurers and consumers? I cannot. Because there are so many rules and they cannot be simplified on an occasion like this. Let’s say that if I were to give advice to a young trainee who has just joined a law firm that deals with insurance law, I would first ask myself whether this firm will him induce me to study mainly or only digital insurance law. Then I would advise him to read carefully Title IX of the Private Insurance Code, then Ivass Regulation 40/2018, then Ivass Regulation 41/2018. Then I would invite him to familiarise with the Ivass and Eiopa websites. Then to develop good relationships with experts in antitrust and privacy and data protection, trying to get the best on the market. This point is essential. And then to subscribe to the best insurance magazines and to read, read, read! And, finally, I would invite him to pray that everything goes well... (just kidding!!!) About the consumers: the issue is more complex. It’s a matter of the so called “insurance education”. How do you advise insurance companies to ensure compliance with consumer protection laws when engaging in cross-border distance distribution within the EU? I really appreciate this question. There is a great deal of confusion on this point. I am not going to tell you what I say and what I do, because each situation is by definition different from the other. But I will tell you that there is not much awareness of the fact that even though the EU legislation is common to all, the national implementations and applications are still very different. To give you a short answer, I would advise you first of all to look at the legislation implemented in the country of destination, because that is what you have to work with. WWW.LAWYER-MONTHLY.COM 17
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